Policies

Payments

  • Payment is due upon rendering of service.
  • All sales are final.

Punctuality / Cancellation / No Show

  • A 24-hour notice is required for cancellation or rescheduling of an appointment.
  • You will be charged in full for the appointment if this policy is not honored. 

  • If an appointment is missed without any notice what so ever, this is considered a “no-show”.
  • In the event that a client that has previously no-showed and wants to book another session, payment of the next appointment will be due upfront.
  • If a service that is no-showed or canceled without 24 hours notice has been purchased in advanced or 
is a part of a prepaid package, the service will be counted as ‘redeemed’ in our booking system.
  • Appointment times are planned and prepared just for you. To respect both the time of later clients and the time of your Massage Therapist, and to accommodate effective and thorough cleaning rituals, appointments must end at the time they were initially scheduled for. Please be on time to your appointment.

Sickness

  • Massage/bodywork is not appropriate care for infectious or contagious illness.
  • Please cancel your appointment as soon as you are aware of an infectious or contagious condition.
 

Prepaid Sessions

  • Prepaid sessions are to be used within 6 months of the purchase date. After 6 months, your purchased sessions automatically become redeemed in our booking system and become unusable.

Professionalism

  • As a Licensed Massage Therapist, Faith Yocom, LMT adheres to the Code of Ethics of the industry standards described by the Associated Bodywork & Massage Professionals (ABMP).
  • A full sheet drape is required with no exceptions.
  • Every client has the right to end a massage session, at any time for any reason but will be responsible for payment of that time slot.
  • The massage practitioner has the right to refuse service to anyone for any reason.

Reasons one might be refused:

  1. Inappropriate behavior and/or requests. (All illegal requests are reported to the local police.)
  2. Requests for services outside of an LMT’s scope of practice.
  3. Unwillingness to follow the above policies.
  4. Communicable illness. Example: flu, bacterial infections, ect.

Policies are subject to change without notice and are available for review online.